Appointment Types

School and Sports Physicals

Required by the school system, typically within the six month period before school begins. If you know that your child will require a school or sports physical, please call ASAP to schedule.

Acute Sick Appointments

Appointments needed for a new medical concern. Examples of these appointments would be evaluation of ear pain, sore throat, cough, wheezing, rash and abdominal pain. We will do our best to schedule these appointments with the provider of your choice, however since these are acute issues, you child's appointment may be scheduled at the first available appointment that day.

Missed appointments/Late Cancellations

Cancellations are requested 24 hours prior to the appointment. Abuse of this, could result in a discharge from the practice.

Insurance and Payments

We contract with many insurance plans and accept cash, check. Mastercard, Visa, Discover and American Express.

Payment of all Co-Pays and Deductibles must be made at the time of visit. You will be expected to show your insurance card each and every visit. If your child comes to the office alone or is brought in by someone other than a parent, please make sure your child's insurance card and copay accompanies him/her. If you do not have your insurance card with you at the time of your child's visit, you may be asked to sign a waiver for service incurred since we will not be able to verify your insurance.

If we do not participate with your insurance company, full payment is expected at the time of any visit.

Referrals

If your insurance requires a referral authorization, you must obtain that authorization from our providers prior to going to your appointment except in emergencies. Please call our referral coordinator at least seven business days in advance to allow us to assure that your documentation is complete. Emergencies will be handled accordingly.

Record Release

If you require a copy of any portion of your child's record, please complete a record request form. Please note that we require at least 7-14 days for completion of these requests. There is a fee for this service that is listed on the record request form.

Completion of Medical Forms

Because of the increasing demand, the complexity and repetition of the forms as well as the length of time it takes to complete the forms, it is imperative that you bring the forms to us as soon as it is received. The usual turnaround time to complete, review and sign a form is 48 hours.

There is a charge of $5.00 per set of health forms. If you would like these mailed, please include a stamped and addressed envelope. Forms can be picked up during normal business hours.

Hospital Affiliation

We care for our newborns at Carroll Hospital Center.